Returns & Exchanges
At Giriraj Agarbatti, we strive to ensure your home is filled with divine fragrances; however, if you are not satisfied with your purchase, we offer a 7-day return policy for unused and unopened incense products. Please ensure the original packaging remains intact to qualify for a full refund or exchange.
Initiate Request
Contact our support team via email or phone within 7 days of delivery to request a Return Merchandise Authorization (RMA) number.
Prepare Package
Carefully pack the unused agarbatti boxes in their original outer shipping carton to prevent breakage during transit.
Ship Items
Affix the provided return label to your package and drop it off at any authorized courier location.
Quality Inspection
Once received, our team will inspect the fragrance seals; approved returns will be processed for a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing