Frequently Asked Questions
Everything you need to know about our premium incense and services.
What makes Giriraj Agarbatti products unique?
Our incense sticks are handcrafted using traditional methods, utilizing natural essential oils, resins, and herbs to ensure a long-lasting, soot-free aromatic experience.
How long does a single incense stick burn?
On average, our standard 9-inch agarbatti sticks burn for approximately 40 to 45 minutes, depending on the airflow in the room.
What are your shipping charges and delivery timelines?
We offer free shipping on orders over ₹499. Standard delivery typically takes 3-5 business days for metro cities and 5-7 business days for other regions across India.
Do you offer wholesale or bulk purchasing for temples and events?
Yes, we provide special bulk pricing for religious institutions, weddings, and corporate gifting. Please contact our support team via the 'Bulk Inquiry' page for a custom quote.
What is your return policy if I am not satisfied?
We accept returns within 7 days of delivery if the product packaging is unopened. Due to the nature of the product, we cannot accept returns on used or opened incense boxes.
Are your products eco-friendly and safe for indoor use?
Absolutely. We use non-toxic, charcoal-free bases and natural binders, making our agarbatti safe for daily use in homes, offices, and meditation spaces.